Burst pipes, emergency repairs, drain clogs, and new installation requests — captured 24/7 while your plumbers are under a sink or on a job site.
1 in 3
Emergency plumbing calls go unanswered when the plumber is on another job
80%
Of homeowners call the first plumber who picks up — speed wins the job
24/7
Emergency dispatch and routine scheduling — nights, weekends, and holidays included
A plumbing answering service answers your business calls when you can't — after hours, on weekends, or while you're on a job — books the appointment, and texts you the details. Join Intake does this with an AI receptionist from $49/month, with no per-minute fees. Hear it live: (240) 318-1578.
Plumbers lose more jobs to unanswered phones than to competitor pricing. A homeowner with a burst pipe or a backed-up sewer line at 11pm is calling every plumber in their area. The first one to answer — or the one who has an AI that answers immediately and captures the job details — gets the work. The ones that send the caller to voicemail don't get called back once the emergency is resolved.
Join Intake is an AI voice receptionist built for plumbing companies of every size. It answers every inbound call 24/7, identifies emergency versus routine calls, and captures full job intake on the first contact — homeowner name, service address, problem description, urgency, and whether the water shutoff is accessible. Emergency calls trigger immediate email alerts to your on-call plumber so they can respond within minutes.
A plumber with their hands in a drain cannot stop to answer a call about a burst pipe across town. That call goes to voicemail — and then to your competitor.
A homeowner with water pouring through their ceiling will not wait for a callback. They call the next plumber on their list within 60 seconds of reaching voicemail.
Arriving at a job without the full address, the problem description, or whether the water is still flowing wastes your time and delays the repair.
Burst pipes, sewer backups, and no-hot-water calls don't respect business hours. Without 24/7 answering, your on-call number is your only option — and that call often goes unanswered too.
The AI identifies emergency language, captures name, address, problem, and whether the water is shut off — then immediately emails your on-call plumber with the full record.
Drain cleaning, water heater replacement, routine inspections — all captured with full job details and queued in your dashboard for scheduling.
Homeowner name, callback number, full service address and ZIP, problem type, property type (residential or commercial), urgency level, and water shutoff status — captured before dispatch.
Emergency plumbing calls at midnight are worth as much as daytime calls. Your AI receptionist answers every one, captures the job, and wakes up your on-call plumber with a complete record.
Yes. The AI listens for emergency signals — burst pipe, flooding, no hot water, sewage backup — and flags those calls as urgent, triggering immediate email alerts to your on-call plumber.
Yes. The AI confirms the full address including ZIP code and reads it back to the caller before the call ends.
Yes. You simply forward your existing number to Join Intake. Your customers keep dialing the same number — nothing changes from their end.
Yes. Configure your emergency department with your cell number as the transfer destination. The AI will offer to transfer urgent callers directly to you.
Tell us about your business. We'll configure the Plumbing Companies template and show you a live demo of how it would answer your calls.