New vehicle interest, service appointments, parts enquiries, and financing questions — all captured, routed, and logged before anyone picks up the phone.
A buyer researching vehicles on a Saturday evening calls your dealership. If no one answers, they visit a competitor's showroom on Sunday morning.
Service appointment requests, parts enquiries, and recall questions flood the BDC during peak hours. Callers on hold abandon and reschedule — or don't reschedule at all.
Parts callers routed to sales, service callers routed to finance — mis-routing wastes time and damages caller experience.
A buyer with financing questions ready to commit needs an answer today, not a callback tomorrow.
Make/model interest, budget, trade-in, financing preference, and contact details — captured on every inquiry and emailed to your sales team immediately.
Year, make, model, VIN (if available), service type, and preferred appointment time captured on every service call and queued in your dashboard for confirmation.
Parts callers are identified and routed directly to your parts team with item, year/make/model, and contact info already captured.
Finance and credit application enquiries are captured and routed to your F&I team with caller contact info and vehicle of interest so they can call back prepared.
Yes. The AI detects caller intent and routes sales, service, parts, and finance callers to the correct department with appropriate intake captured for each.
The AI asks for and repeats back the VIN character by character for confirmation. Accuracy depends on the caller — the same as with a human receptionist.
Yes. Configure departments by brand or vehicle type. The AI asks which brand or model the caller is interested in and routes accordingly.
Recall enquiries are captured and routed to your service team with make/model/year and VIN (if the caller has it), so service can pull up the recall details immediately.
Tell us about your business. We'll configure the Auto Dealerships template and show you a live demo of how it would answer your calls.