New patient intake, appointment requests, insurance questions, and urgent callbacks handled professionally, around the clock, with zero missed patients.
A prospective patient calls to book their first appointment. If they hit voicemail, they book with the practice down the street.
Patients with urgent questions, prescription needs, or post-procedure concerns can't reach anyone outside business hours. They either panic or find a different provider.
Receptionists fielding basic scheduling calls can't give proper attention to patients in the office. Call volume and in-person patients compete for the same person.
New patient info collected verbally over the phone is often incomplete or transcribed incorrectly, delaying insurance verification and first appointments.
The AI collects patient name, date of birth, insurance carrier, reason for visit, and preferred appointment times — cleanly, on every call.
Every appointment request lands in your dashboard with full patient details. Your front desk reviews and confirms — no calls slip through.
Post-procedure concerns, pain, or prescription issues trigger urgent flags and immediate email alerts to the on-call provider or front desk.
Common insurance questions are answered from your knowledge base. Complex questions are logged for a callback so patients aren't left on hold.
Join Intake does not store clinical health information. It captures scheduling and contact intake data. For full HIPAA requirements, consult your compliance advisor before processing PHI.
Yes. The AI identifies urgency, takes a complete message, and triggers an immediate email alert to the on-call contact you configure.
Currently, appointment requests are captured and logged in the Join Intake dashboard. Direct calendar integration is on the roadmap. Your front desk confirms bookings from the dashboard.
The AI currently operates in English. Multi-language support is on the roadmap. Contact us if this is a priority for your practice.
Tell us about your business. We'll configure the Dental & Medical Offices template and show you a live demo of how it would answer your calls.