New infestations, termite inspections, emergency treatments, and commercial service calls — captured 24/7 while your technicians are out treating properties.
Seasonal spikes
Can triple call volume — without AI, half those calls go unanswered during peak months
67%
Of pest control customers say speed of response influenced which company they hired
24/7
Emergency treatment dispatch and new service capture — all year round
A pest control answering service answers your calls when your technicians are in the field — captures the pest type, property address, and urgency, and queues the job for your scheduler immediately. Join Intake does this with an AI receptionist from $49/month, with no per-minute fees. Hear it live: (240) 318-1578.
Pest control companies face two kinds of calls: the urgent 'I just saw a cockroach the size of a shoe' call where the homeowner wants someone there today, and the seasonal 'Can you come inspect my property?' call that turns into a recurring service contract. Both need to be captured immediately. But your technicians are in crawl spaces and attics all day — the phone goes unanswered, and callers don't always call back.
Join Intake is an AI voice receptionist that answers every inbound call for your pest control business 24/7. It captures full service intake on every call — caller name, property address, pest type, severity, property type, and treatment history — and routes each to the correct department. Urgent infestations are flagged for immediate follow-up. Termite inspection requests are queued for your inspector. Commercial accounts are routed to your commercial service coordinator.
A technician treating a home for ants cannot stop to take a call about a wasp nest across town. Calls queue up and callers who needed a same-day visit move on.
Spring and summer bring a surge of new infestation calls that no front desk can handle without dropping some. Missed calls during peak season cost the most revenue.
A homeowner who just found a wasp nest in their child's bedroom wants someone there today. Callbacks that come three hours later lose the urgency — and sometimes the customer.
A termite call from a homeowner buying or selling a property is a time-sensitive, high-value lead. Calling back the next day can lose the inspection and the treatment contract.
Caller name, callback number, full service address, pest type, severity, property type (residential or commercial), and existing treatment history — captured on the first call, every call.
Calls describing active infestations, stinging insects near children or pets, or rodents inside the home are flagged urgent and immediately emailed to your scheduler for same-day dispatch.
Termite inspection requests — including whether there's a real estate transaction involved — are captured with full property details and queued for your inspector to schedule.
Business owners, property managers, and restaurant operators are identified and routed to your commercial service department with business type and pest concern captured.
Yes. The AI captures whether the caller is looking for a one-time treatment or ongoing service. Both are logged and routed to the appropriate team.
Yes. The AI handles any number of simultaneous calls — during spring and summer surges, every caller is answered immediately with no hold time.
Yes. The AI captures whether the inspection is for a home purchase or sale, the property address, and any realtor or lender deadline — so your inspector can prioritize accordingly.
Yes. Commercial callers are identified and routed to your commercial coordinator with business name and property type captured.
Tell us about your business. We'll configure the Pest Control Companies template and show you a live demo of how it would answer your calls.