Local moves, long-distance quotes, commercial relocations, and storage enquiries — captured 24/7 so your estimators call back with complete information every time.
3–5
Average number of movers a customer contacts when planning a move
24 hrs
Response window — after that, most customers have already chosen a mover
24/7
Quote request capture — including evenings when people research their move
Moving companies win or lose business in a very narrow window. A homeowner or renter who has just decided to move calls for quotes simultaneously from three to five movers. The company that calls back first, with a professional intake and a competitive estimate, gets the job. The ones that return the call 48 hours later are rarely considered.
Join Intake is an AI voice receptionist that captures every moving quote enquiry the moment it comes in — 24 hours a day, 7 days a week. Origin and destination address, move date, home size, number of rooms, and special items are all captured on the first call so your estimators have everything they need to provide an accurate quote on the callback. Commercial and long-distance enquiries are routed to the right sales team.
Whether you handle local household moves, cross-country relocations, or commercial office moves, Join Intake means every lead is captured completely, every callback is warm and prepared, and you never lose a move booking because no one picked up the phone.
Customers call multiple movers simultaneously. The first to call back with a professional, complete quote wins the job. Every hour of delay reduces win rate.
Estimators who call back without knowing the home size, move date, or special items waste time gathering basic information that should have been captured on the first call.
Most people research and plan their move in the evenings and on weekends — outside your office hours. Those calls go unanswered.
A commercial office relocation requires different intake than a local apartment move. Mis-routing delays response and reduces close rates.
Origin address, destination, move date, home size, number of rooms, and special items (piano, safe, art) — all captured before your estimator calls back.
Move type is identified on the first call and routed to the right team — local residential, long-distance, or commercial — with appropriate intake captured for each.
Every enquiry that comes in outside office hours is captured completely and queued for your sales team to call back first — before competitors who didn't answer.
Storage unit enquiries and packing service requests are captured and routed to the appropriate team with customer contact info and size requirements logged.
Yes. For long-distance, the AI captures origin and destination city and state, home size, move date, and any special requirements — sufficient for a preliminary quote.
The AI captures the general timeframe (e.g. 'within 6 weeks', 'end of July') and notes that the date is flexible. Your estimator can work with this for a preliminary quote.
Yes. Commercial move enquiries are routed to your commercial team with office size, number of workstations, and move timeline captured appropriately.
Yes. Storage enquiries are routed to your storage team with customer name, required storage size, and preferred start date captured.
Tell us about your business. We'll configure the Moving Companies template and show you a live demo of how it would answer your calls.