Emergency lockouts, residential rekeying, commercial access systems, and safe work — captured 24/7 so you win the call before a competitor does.
First callback
Wins over 70% of emergency lockout jobs — customers pick whoever responds first
2 min
Average time before a locked-out caller tries the next locksmith if unanswered
24/7
Emergency lockout dispatch — lockouts happen at every hour of the day and night
A locksmith answering service answers your calls when you're on a job — captures the lockout address, property type, and urgency, and gets that record to your dispatcher immediately. Join Intake does this with an AI receptionist from $49/month, with no per-minute fees. Hear it live: (240) 318-1578.
Locksmith businesses run on speed and trust. A person locked out of their car at a parking garage or locked out of their home at midnight is calling multiple locksmiths simultaneously. They will hire whoever calls back first with a clear ETA. Your technician who is already on a job cannot answer — and the customer who couldn't reach you found someone who could within 2 minutes.
Join Intake is an AI voice receptionist that answers every inbound call for your locksmith business 24/7. It captures full service intake on the first call — caller name, location, service type, urgency, and property type — and routes each to the right department. Lockout calls are flagged urgent and immediately dispatched to your mobile technician. Residential rekeying and commercial access calls are queued with full job details captured. Identity verification notes are captured where appropriate.
A locksmith drilling a lock or rekeying a home cannot stop to take a call. Every unanswered call during a job is a potential lockout customer hiring your competitor.
A person locked out of their car or home is not loyal — they need help now. The locksmith who responds fastest wins the job, period.
Customers are wary of bait-and-switch pricing from illegitimate services. A professional, organized AI receptionist that captures job details and sets clear expectations builds immediate trust.
A property manager needing an access control system installed requires a very different response than a homeowner locked out of their front door.
The AI captures the caller's exact location, property type, and urgency — then immediately emails your dispatcher with a complete record so your nearest tech can respond.
Caller name, callback number, service location and ZIP, service type (lockout / rekey / install / safe), urgency, property type (residential / commercial / automotive), and ID verification note captured every time.
Homeowner lockouts and rekeying requests go to your residential team. Commercial access control, master key systems, and property manager calls go to your commercial department.
A polished AI receptionist that captures job details, confirms the address, and sets expectations signals legitimacy — critical in an industry with a trust problem from fly-by-night operators.
Yes. Emergency lockout calls are flagged urgent and immediately email your dispatcher. Configure a transfer number to connect urgent callers directly to your on-call tech.
Yes. The AI asks for the full address or specific location and ZIP code and reads it back to confirm. For automotive lockouts, it captures the parking lot or street address.
Yes. Commercial calls are routed to your commercial department with business name, property type, and service needed captured.
Yes. The AI notes that ID verification will be required on arrival — this is captured in the intake record so your technician is prepared and the customer is informed upfront.
Tell us about your business. We'll configure the Locksmith Services template and show you a live demo of how it would answer your calls.