Residential estimates, commercial cleaning enquiries, one-time deep cleans, and existing client service — captured 24/7 so you can focus on cleaning, not the phone.
61%
Of cleaning service enquiries go to the first company that responds professionally
3 calls
Average number of cleaning services a homeowner contacts before booking
24/7
Lead capture — including evenings when homeowners and office managers research options
Cleaning companies live and die by consistent new client acquisition. A homeowner or office manager searching for a cleaning service will call two or three companies and book with whoever responds first and sounds most professional. If your team is cleaning when the phone rings — which it almost always is — that call goes to voicemail and the booking goes to a competitor.
Join Intake is an AI voice receptionist that answers every call for your cleaning business 24/7. Residential estimate enquiries are captured with property address, home size, type of cleaning needed, and preferred appointment times. Commercial cleaning enquiries get appropriate intake for office size, frequency, and access requirements. Every lead is logged in your dashboard with a full call record so your scheduling team can call back with a prepared quote.
Whether you run a residential housekeeping service, a commercial office cleaning company, a post-construction cleaning crew, or a combination of all three, Join Intake means every inbound call becomes a lead record — not a missed voicemail.
Your crew is in the middle of a job — they cannot answer a new enquiry call. Every missed call during working hours is revenue that books with someone else.
A homeowner asking for weekly housekeeping needs different information captured than a property manager enquiring about office cleaning contracts.
Move-out cleans, post-construction cleans, and deep cleans are often booked urgently. Callers need a response within hours — not days.
An existing client who can't quickly reschedule or cancel a clean may simply stop booking.
Customer name, address, home size, number of bedrooms and bathrooms, type of clean, and preferred appointment time — captured before your scheduler calls back.
Office size, cleaning frequency, access requirements, and decision-maker contact details captured for every commercial enquiry and sent to the right person immediately.
Move-out, post-construction, and urgent deep clean requests are flagged for priority follow-up so your scheduling team can respond while the job is still available.
Rescheduling requests, access changes, and service concerns are captured and routed to your customer service team — no cleaning crew interrupted.
Yes. The AI detects the call type and captures appropriate intake for each — home size for residential, office size and frequency for commercial.
Move-out cleans are captured with property address, move-out date, home size, and any specific requirements — and flagged for priority scheduling callback.
Yes. Existing clients provide their address and preferred new date/time. The request is captured and routed to your scheduling team to confirm.
Yes. Configure departments and intake fields to match your service types. Post-construction cleans can capture project type and square footage appropriately.
Tell us about your business. We'll configure the Cleaning Services template and show you a live demo of how it would answer your calls.